Customer Relationship Management System
Customer Relationship Management System
Netiquette Customer Relationship Management System (CRM) is CRM system which combines sales force automation and customer service management. The CRM system provides you 360-degree view on your customers. It enable you collect vital data of your customers and generates more sales opportunity.
The CRM system enable users manage customer relationship. CRM system helps in business process automation such as convert leads into sales, schedule appointments and training for your customers and manage sales opportunity for salesforce.
Features Netiquette Customer Relationship Management System
Having birds eye view on your customers and curate better customer retention strategy
- Comprehensive customer profiles
- Customizable retention plans
Track and manage deals, proposals and any business opportunities
- Pipeline visualization
- Revenue forecasting tools
Manage and assign every task and tickets created to solve customer's problems
- Priority-based ticketing system
- Real-time collaboration tools
Track and monitor customers communications
- Ticket prioritization
- Customer feedback tracking
Keep track of the people and companies that you do business with
- Unified contact database
- Integration with calendar tools
Real time report such as leads report, opportunity report, sales forecast report, and sales pipeline report
- Custom report templates
- Scheduled report generation